Easy & transparent billing

Our service protocol.

We streamline invoicing so you can focus on the experience.

Open Story event service in motion
01

Weekly timecards

Client records weekly timecards with service hours.

02

Fast invoicing

Invoices sent within 3 business days of timesheet approval.

03

Net 15–20

Payment terms of 15–20 days from invoice date.

04

Flexible payment

Check, ACH transfer, or Zelle accepted.

Open Story team at work
The fine print

Partnership policies.

01

Confidentiality

We protect all sensitive business information and operate with full discretion, both during and after our partnership.

02

Shifts & operation

To ensure consistency and fairness, we require a minimum booking of 5 hours per shift.

03

Holiday rate

A 1.5x premium applies to U.S. federal holidays. All holiday hours are itemized on client invoices.

04

Introductory period

A 90-day introductory period to evaluate fit. Either party may exit with 30 days' written notice.

05

Ongoing commitment

After the introductory period, we request 60 days' notice for cancellation or renegotiation.

Questions about working together?

Request a proposal