Brand manifesto.
We believe that the power of connection can transform simple ideas into exceptional realities — with the right amount of care, expertise, and attention to detail.
Bonding moments become invaluable memories. So we honor culture, celebrate our heritage, and share our traditions.
The heart and soul of our business are people. We trust that transformation is driven by difference, powered by conviction, and inspired by trust. We embrace the difference and treasure the uniqueness. We celebrate the art of the service.
— Sebastian Bustamante C.
CEO
About us.
The Soul of the Story
At Open Story, we believe that behind every unforgettable event is a team driven by purpose. With over 20 years of expertise and a decade of dedicated operations in Atlanta, we have evolved from a staffing agency into a center for hospitality excellence.
A Passion for Service
Our foundation is built on a "People-First" culture. We don't just hire staff; we cultivate talent. We understand that true passion for service cannot be forced — it is nurtured. That is why we invest deeply in our team, providing continuous training that transforms hospitality into an art form.
From Service to Leadership
What truly sets us apart is our Career Path Program. At Open Story, a server isn't just a temporary role — it's the beginning of a leadership journey. We mentor our team members to grow from frontline servers into skilled captains and dedicated Account Managers, bringing an unmatched level of ownership, discretion, and expertise to your brand.
Our Legacy of Trust
Our ability to perform at the highest level has made us the trusted partner for the most prestigious names in the industry. From the elegance of Hermès and Ferrari to the high-stakes operations of NFL, Delta Air Lines, and the PGA Championship, we bring polish and seamless execution to every activation.
Difference is our advantage.
Vetted talent
Background checks, certifications, and culture-fit interviews for every team member we send.
Luxury standards
Continuous training in service etiquette, safety, and brand presentation tailored to each client.
English & Spanish
Diverse teams that mirror Atlanta's hospitality landscape and connect with every guest.
Always covered
On-call backup staffing built for hospitality leaders who can't afford a gap.
