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Indulge in the enchanting flavors of christmas cocktails
Sip, Savor, and Celebrate: three must-try christmas cocktails 'Tis the season to be jolly, and what better way to spread festive cheer than with delightful cocktails that capture the spirit of christmas? Cranberry Moscow Mule Step into a winter wonderland with the...
A merry retreat: celebrating christmas in hotels
The holiday season is a magical time filled with warmth, joy, and the spirit of giving. As Christmas approaches, many individuals and families seek unique ways to celebrate and create lasting memories. One unconventional yet enchanting way to embrace the festive...
First impressions last: the role of a lobby attendant in hospitality
In the dynamic world of business and hospitality, the first impression often lingers. In this context, the role of a lobby attendant or vestibule concierge takes on fundamental importance. These professionals are not only the visible face of an establishment but...
5 examples of poor customer service and how to avoid them
Customer service is an essential component in any company aiming to thrive in a competitive market. Poor customer service can have devastating consequences, from losing loyal customers to damaging the brand's reputation. In this article, we will explore five...
Let’s name the silverware usage and protocol
Silverware, the elegant and essential dining utensils that accompany our meals, often remain a mystery to many. Properly understanding their usage and following dining etiquette can be quite beneficial, particularly in formal or fine-dining settings. In this...
Some of the most famous cocktails in the world and why
Cocktails are essentially a mixture of beverages that can contain alcohol or not, and they also incorporate various ingredients such as fruits, juices, sugar, or creams. The wide range of possible combinations within this spectrum allows for the creation of...
Where to start? Organize your event
Organizing a successful event is not an easy task; it requires thorough preparation, excellent execution, and careful review. To know how to organize an event, it is essential to start with good pre-production to avoid unexpected issues and improvisation. In this...
Frustrated staff? Learn how to deal with it
Frustration occurs frequently in the workplace, especially when dealing with direct customer interactions or high-paced tasks like events. It's common to encounter demotivated, anxious, highly stressed or frustrated staff in these potentially stressful situations....
Designing dreams: the impact of event aesthetics on emotions
It could be grand weddings or corporate conferences, the visual appeal of an event plays a fundamental role in shaping the emotional experiences of the guests. The careful arrangement of colors, textures, lighting, and decorations serves not only as an impression...
Culinary symphony: the staff in restaurants
The atmosphere of a restaurant is designed to achieve harmony among each of the activities that must be carried out in the provision of the service, as this depends on the desired customer experience. To immerse the customer in a sea of sensations, it is essential...
